Help Desk Analyst
3 weeks ago
Job Title: Help Desk Analyst
Job Summary: We are seeking a highly skilled Help Desk Analyst to join our team at WhiteWater West Industries Ltd. As a Help Desk Analyst, you will be responsible for providing technical support to our employees, troubleshooting computer issues, and ensuring the smooth operation of our computer systems.
Key Responsibilities:
- Provide technical support to employees via phone, email, or in-person
- Troubleshoot computer issues, including hardware and software problems
- Install and configure computer systems, software, and peripherals
- Perform routine maintenance tasks, such as updating software and backing up data
- Document and track technical issues and resolutions
Requirements:
- 2 years of experience in a help desk or technical support role
- Strong knowledge of computer systems, software, and hardware
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full time{"h2": "Job Title: Help Desk Analyst"} The Help Desk Analyst will provide technical support to employees and customers, resolving issues with computer systems, networks, and software. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Provide technical support...
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