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Senior Order Support Coordinator
4 weeks ago
Senior Order Support Coordinator - Business Operations
We are seeking a highly skilled Senior Order Support Coordinator to join our Best Buy Business team. As a key member of our operations team, you will be responsible for overseeing the ordering process through various sales channels.
Key Responsibilities:
- Monitor sales channels for new incoming orders and ensure they meet Best Buy Business order processing requirements.
- Lead discussions with Buy Business Account Management and Best Buy Business Customer Service teams to resolve issues.
- Ensure product tracking details are systematically updated within internal/external systems.
- Use expertise to resolve escalated issues with internal/external partners.
- Work with internal stakeholders to update sales processing tools.
- Provide weekly progress updates on all open orders to account managers.
Requirements:
- 1-3 years Retail experience.
- 1-3 years Administrative experience.
- 1-3 years experience in the Business to Business environment.
- 3-5 years Retail Experience/Process Improvement Experience.
- Advanced Microsoft Excel skills.
About Best Buy:
As Canada's destination for the coolest tech, Best Buy offers a dynamic work environment that values inclusivity and belonging. We are committed to providing employees with opportunities to grow and develop their skills.
