Senior Order Support Coordinator

4 weeks ago


Vancouver, British Columbia, Canada Best Buy Full time

Senior Order Support Coordinator - Business Operations

We are seeking a highly skilled Senior Order Support Coordinator to oversee the ordering process through various sales channels within Best Buy Business.

As a key member of our team, you will be responsible for monitoring all sales channels for new incoming orders, analyzing them to ensure they meet Best Buy Business order processing requirements, and utilizing various systems and software to process orders through Best Buy systems.

You will lead discussions with Buy Business Account Management and Best Buy Business Customer Service teams to resolve issues when orders do not meet internal requirements.

Key responsibilities include:

  • Monitoring sales channels for new incoming orders
  • Ensuring orders meet Best Buy Business order processing requirements
  • Utilizing various systems and software to process orders
  • Leading discussions with Buy Business Account Management and Best Buy Business Customer Service teams
  • Providing weekly progress updates on all open orders to account managers

Requirements:

  • 1-3 years Retail experience
  • 1-3 years Administrative experience
  • 1-3 years experience in the Business to Business environment
  • 3-5 years Retail Experience / Process Improvement Experience
  • Advanced Microsoft Excel

What we offer:

  • Remote-first work environment
  • Employee discounts on awesome tech from day one
  • Flexible health benefits and wellness program
  • TFSA and RRSP programs
  • 100% matched company pension plan
  • Training programs to build new and transferable skills

About Best Buy:

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country. Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.



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