Order Coordinator

1 week ago


Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

At Heritage Office Furnishings, we're looking for a skilled Order Administrator to support our growth and operation. This role plays a vital part in ensuring the achievement and delivery of exceptional customer experiences.

The successful candidate will work closely with our Sales department to maintain high standards of precision in producing orders for clients and vendor partners.

Key Responsibilities:

  • Order Processing Gatekeeper: Conduct thorough pre-order checks for accuracy, key dates, and AutoPricing; allocate Processing Codes; flag sensitive orders; and ensure all required audits and approvals have been met.
  • Create purchase orders through quote conversion.
  • Issue Vendor Purchase Orders.
  • Complete internal or external order changes as required.
  • Process add-on requests and change orders.
  • Generate daily order logs and A/R information for applicable departments.
  • Ensure accurate mapping of digital files in the company ERP system.
  • Maintain accurate customer master file information, including sales ID, telephone, and address updates.
  • Provide relief for reception and vendor relations as needed.
  • Perform general duties and cross-training opportunities as defined by the Director of Facilities and Administration.

Requirements:

  • Proficient in Windows and Microsoft Office.
  • Excellent verbal and written communication skills.
  • Proven order processing experience or administration experience.
  • Must be detail-oriented.
  • Extremely self-motivated, excellent time management, and interpersonal skills.

What We Offer:

  • Flexible work environment.
  • Extended benefits & EAP services.
  • Paid vacation.
  • Opportunities to win all-expenses-paid trips.
  • PAY: $50,000-$52,000 per year.

We believe in supporting your success with encouragement and tools. As such, we offer a range of learning opportunities to equip you with the skills you need to succeed. We also celebrate team successes and milestones in various ways.

Benefits and Rewards:

  • Anniversary milestones.

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