Sales Account Manager

1 month ago


Kamloops, British Columbia, Canada EMCO Corporation Full time

Job Title: Outside Account Manager

Job Summary:

We are seeking an experienced Outside Account Manager to join our team at EMCO Corporation. As an Outside Account Manager, you will be responsible for developing and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.

Key Responsibilities:

  • Visit customer offices, shops, and job sites to assess their business needs and develop strategies to grow sales
  • Prospect and identify new customers, and collaborate with the Profit Centre Manager and Credit Team to pursue new business opportunities
  • Lead and own the sales process, including producing sales call reports, territory planning, and growth targets
  • Analyze customer data to develop and execute strategies to profitably grow market share
  • Process orders, quotes, job packages, and other sales functions as required
  • Investigate and resolve customer issues, address short payments and returns, and communicate changes in customer business that may affect credit standing
  • Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate changes in customer business that may affect credit standing
  • Develop and oversee implementation of strategic vendor programs to grow the business, participate in vendor trade shows and industry conventions
  • Understand and follow all safety regulations at customer locations and at the Profit Centre
  • Support Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team

Qualifications:

  • College and/or University degree
  • A minimum of 2 years of experience in outside sales or account management
  • Valid driver's license with a clean driver's abstract
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer
  • Ability to gain comprehensive knowledge of product and value-added services
  • Excellent relationship building skills with customers, vendors, and teammates
  • Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects
  • Ability to learn and operate the applicable software system used to process orders
  • Intermediate math skills · Able to learn how to operate material handling equipment
  • Previous experience with or knowledge of waterworks and septic products sold at the Profit Centre

Preferred Skills:

  • Experience using M3 and Eclipse

About EMCO Corporation:

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer great mentors and on-the-job training, growth potential with competitive salary, benefits, and profit sharing, a career with a solid, stable company with strong core values, participation in our pension plan with employer contributions, work-life balance and flex time.


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