Sales Development Manager

15 hours ago

Kamloops, British Columbia, Canada EMCO Corporation Full time
{"Job Title": "Outside Account Manager", "Job Description": "

Key Responsibilities

As an Outside Account Manager at EMCO Corporation, you will be responsible for developing and maintaining strong relationships with customers to drive profitable sales growth. Your primary goal will be to understand the customer's business needs and provide solutions that meet their requirements.

Key Accountabilities

  • Visit customer offices, shops, and job sites to assess their business needs and develop strategies to grow sales.
  • Prospect and identify new customers to expand our customer base.
  • Lead and own the sales process, including producing sales call reports, territory planning, and growth targets.
  • Analyze customer data to develop and execute strategies to profitably grow market share.
  • Process orders, quotes, job packages, and other sales functions as required.
  • Investigate and resolve customer issues, address short payments, and returns in a timely fashion.
  • Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customer's business that might affect their credit standing.
  • Develop and oversee the implementation of strategic vendor programs to profitably grow the business.
  • Understand and follow all safety regulations at all customer locations and at the Profit Centre.
  • Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team.

Requirements

  • College and/or University degree.
  • A minimum of 2 years of experience with outside sales or account management.
  • Valid driver's license with a clean driver's abstract.
  • Proficient in the use of Microsoft Office software.
  • Outstanding customer service and verbal communication skills.
  • Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer.
  • Ability to gain comprehensive knowledge of product and value-added services.
  • Excellent relationship building skills with customers, vendors, and teammates.
  • Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects.
  • Ability to learn and operate the applicable software system used to process orders.
  • Intermediate math skills. Able to learn how to operate material handling equipment.
  • Previous experience with or knowledge of waterworks and septic products sold at the Profit Centre.

Preferred Skills

  • Experience using M3 and Eclipse.

About EMCO Corporation

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a culture that prides itself in supporting our employees every step of the way.

What We Offer

  • Great mentors and on-the-job training.
  • Growth potential with competitive salary, benefits, and profit sharing.
  • A career with a solid, stable company with strong core values.
  • Participation in our pension plan with employer contributions.
  • Work-life balance and flex time.
"}

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