Customer Service Coordinator

1 month ago


Abbotsford, British Columbia, Canada DOCK 2 DOCK LOGISTICS INC Full time

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at DOCK 2 DOCK LOGISTICS INC. In this role, you will be responsible for providing exceptional customer service, ensuring seamless communication, and maintaining accurate records.

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment. If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply for this exciting opportunity.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.

About the Role
  • This is a full-time position working 35 hours per week.
  • The successful candidate will have 1 to less than 7 months of experience in a similar role.
  • Permanent employment with the possibility of advancement.

Key Responsibilities:

  • Schedule and confirm appointments with customers.
  • Answer telephone calls, relay messages, and respond to electronic enquiries.
  • Maintain manual and computerized information filing systems.
  • Order office supplies and manage inventory.

Requirements:

  • Bondable and able to maintain confidentiality.
  • Ability to work independently, under pressure, and meet tight deadlines.
  • Excellent time management and multitasking skills.
  • Able to adapt to changing circumstances and priorities.

What We Offer:

  • A competitive salary range and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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