Customer Service Director

1 week ago


Abbotsford, British Columbia, Canada Tajpur Investments Ltd Full time

We are seeking a skilled Customer Service Director to join our team at Tajpur Investments Ltd. Based in Abbotsford, British Columbia, this full-time position offers an attractive salary of $35.00 per hour.

Job Overview

In this role, you will be responsible for overseeing the customer service department and ensuring that our customers receive exceptional support. Your primary goal will be to maintain lasting relationships with our clients while driving business growth through effective management of staff and resources.

Key Responsibilities
  • Formulate and implement purchase and merchandise policies, setting prices to maximize revenue.
  • Maintain accurate records of inventory levels and financial transactions to inform business decisions.
  • Plan, direct, and manage the operations of the customer service department, monitoring progress and identifying areas for improvement.
  • Manage the selection, training, and supervision of customer service staff to ensure they have the skills and knowledge required to deliver excellent service.
  • Analyze market trends, demand, and supply to determine the impact of existing competitors and new entrants on our market share.
  • Prepare bills for merchandise to be sold and apply credit limits and policies to protect our business.
  • Develop budgets and authorize payments for expenses to optimize resource allocation.
  • Resolve customer and staff complaints in a timely manner to maintain a positive reputation and improve employee satisfaction.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent is required; post-secondary education and/or one year of work experience in the field are preferred.
  • Excellent communication and leadership skills to effectively manage staff and engage with customers.
  • The ability to analyze complex data and make informed business decisions.


  • Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    About the RoleWe are seeking an experienced Retail Sales Manager to join our team at Tajpur Investments Ltd. as a Customer Service and Sales Operations Director.


  • Abbotsford, British Columbia, Canada FRUITICANA #23D Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Director to lead our retail sales team at FRUITICANA #23D. The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and direct staff towards delivering exceptional customer experiences.About the RoleThis is a challenging yet rewarding role that...


  • Abbotsford, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly skilled Store Manager to lead our team at beBee Professionals in Abbotsford, Canada. As a key member of our retail team, you will be responsible for the overall operations and management of the store, ensuring exceptional customer service and profitability.Key Responsibilities:Oversee daily store operations and manage a team of retail...


  • Abbotsford, British Columbia, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Job Title: Ticket Sales and Service DirectorCompany OverviewAbbotsford Arena-AHL ArenaOpsFT is a dynamic sports & entertainment operation dedicated to delivering exceptional fan experiences.Salary and BenefitsThe estimated annual salary for this position is between $80,000 and $120,000, depending on experience and qualifications. In addition to a competitive...


  • Abbotsford, British Columbia, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Job Title: Leadership Director of Ticket Sales and ServiceAbout the Role:We are seeking a highly motivated and experienced leadership director to join our team at Abbotsford Arena-AHL ArenaOpsFT. As a key member of our leadership team, you will be responsible for leading our ticket sales and service department to achieve strategic goals and objectives.This...


  • Abbotsford, British Columbia, Canada Triple O's Full time

    Triple O's, a premium quick service brand in British Columbia, is renowned for its exceptional burgers, crispy fries, and rich milkshakes. This esteemed company is committed to providing an outstanding work environment.We are currently seeking an experienced Food Service Operations Director to lead our Abbotsford location.Responsibilities...


  • Abbotsford, British Columbia, Canada KULAR MANAGEMENT SERVICES Full time

    About the RoleWe are seeking an experienced Operations Director to oversee our janitorial services team. This is a full-time position with a competitive salary and benefits package.Key Responsibilities:Develop and implement policies and procedures to ensure efficient operationsManage budgets and inventory to optimize resourcesLead, train, and supervise staff...


  • Abbotsford, British Columbia, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    About the Role:Abbotsford Arena-AHL ArenaOpsFT seeks an exceptional leader to fill the position of Director, Ticket Sales & Service. This role will be responsible for developing and implementing strategic plans to drive sales growth and provide premium service to our customers.About You:We are looking for a seasoned professional with a minimum of five years'...

  • Store Director

    4 weeks ago


    Abbotsford, British Columbia, Canada Red Wing Shoes Full time

    About the JobWe are seeking a highly motivated and experienced Store Director to join our team at Red Wing Shoes. As a Store Director, you will be responsible for leading a team of sales associates and managers to drive sales growth, improve customer satisfaction, and maintain a positive store environment.Job ResponsibilitiesThe successful candidate will...


  • Abbotsford, British Columbia, Canada BC LTD oa Milestones Grill and Bar Full time

    Job Summary:We are seeking a highly organized and skilled Food Service Operations Director to join our team at BC LTD o/a Milestones Grill and Bar. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food service department.About the Role:This is a supervisory role that requires a strong leader with...

  • Executive Director

    4 weeks ago


    Abbotsford, British Columbia, Canada Government of Canada - Western Full time

    Executive Director Role OverviewAs an Executive Director at the Government of Canada - Western, you will be responsible for leading the trade and broadcasting services team. The ideal candidate will have 3 years of experience in management, allocation of resources, team coordination, and representation of organizations in official functions.Resource...


  • Abbotsford, British Columbia, Canada Kumon Full time

    Job OverviewKumon is seeking a highly organized and detail-oriented Administrative Services Director to join our team. This full-time position will be responsible for overseeing the administrative functions of the organization, ensuring seamless day-to-day operations, and providing exceptional support to our staff.About the RoleWe are looking for an...


  • Abbotsford, British Columbia, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Job Title: Director, Ticket Sales and Service ProfessionalJob Summary:The Director, Ticket Sales and Service Professional will be responsible for leading the development and implementation of departmental strategic plans and supporting tactical and operational plans for Membership, Flex, Partial and Group Sales, Membership Services and single game sales.Key...


  • Abbotsford, British Columbia, Canada Vancouver Full time

    Job DescriptionWe are seeking a highly motivated and experienced professional to join our team as the Director of Ticket Sales and Service. This key role will be responsible for leading the ticket sales team towards achieving departmental goals and individual development plans.Ticket Sales ResponsibilitiesLead and mentor the ticket sales staff in achieving...


  • Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    About the RoleWe are seeking an experienced Operations Management Director to join our team at Tajpur Investments Ltd. The ideal candidate will have a strong background in managing daily operations, planning and organizing, and supervising staff.Key ResponsibilitiesEvaluate daily operations to identify areas for improvement and implement changes as...


  • Abbotsford, British Columbia, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Job SummaryWe are seeking a highly motivated Senior Sales and Service Director to join our team at the Abbotsford Canucks. In this role, you will be responsible for leading the ticket sales and service team towards hitting department goals and individual development plans.


  • Abbotsford, British Columbia, Canada ROBUST TRANSPORT SERVICES LTD. Full time

    At Robust Transport Services Ltd., we are seeking a highly skilled Supply Chain Operations Director to join our team. This is an exciting opportunity for a motivated individual to oversee the day-to-day operations of our logistics and transportation department.About the RoleWe offer a competitive salary ranging from $85,000 to $115,000 per annum, depending...


  • Abbotsford, British Columbia, Canada Natural Factors Full time

    We are seeking a highly skilled and experienced Strategic Retail Operations Director to join our team at Natural Factors.About the RoleThis is a permanent, full-time position requiring 35 hours of work per week. As a Strategic Retail Operations Director, you will be responsible for allocating resources, establishing departments, and implementing...


  • Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Strategic Operations DirectorWe are seeking a highly skilled and experienced Strategic Operations Director to join our team at Tajpur Investments Ltd. This is a permanent full-time position with a salary range of $80,000 - $120,000 per year.About the Role:The Strategic Operations Director will be responsible for evaluating daily operations,...


  • Abbotsford, British Columbia, Canada Charity Village Full time

    The Lead Operations Director will oversee the daily operations at Charity Village, ensuring efficiency and productivity across all departments. This role involves strategic planning, financial management, and team leadership to achieve organizational goals.This position is responsible for fostering a positive work environment, managing budgets, implementing...