Help Desk Analyst

2 months ago


Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full time
Job Title: Help Desk Analyst

We are seeking a highly skilled and experienced Help Desk Analyst to join our team at WhiteWater West Industries Ltd. As a Help Desk Analyst, you will be responsible for providing technical support to our employees and ensuring that our computer systems and networks are running smoothly.

Key Responsibilities:
  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems and networks
  • Install and configure software and hardware
  • Document and maintain technical knowledge and procedures
  • Collaborate with other teams to resolve complex technical issues
Requirements:
  • 2+ years of experience in a help desk or technical support role
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].


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