Customer Service Representative

2 months ago


NiagaraontheLake, Ontario, Canada Vintage Hotels Full time

Niagara's Finest Thai is seeking a skilled and courteous Host / Delivery Driver to join our team at Vintage Hotels.

About the Role:

We are looking for a reliable and efficient individual to assist in delivering take-out orders to our customers. As a Host / Delivery Driver, you will be responsible for providing excellent customer service, operating a company-provided delivery vehicle, and maintaining accurate cash handling and point of sale equipment.

Key Responsibilities:

  • Deliver food and beverages to customers in a timely and courteous manner.
  • Greet customers in person or over the phone with a friendly and polite demeanor.
  • Report any issues with the delivery vehicle to the Kitchen Manager.
  • Maintain accurate cash handling and operate point of sale equipment efficiently.
  • Report any quality issues with food products to the Executive Chef/Restaurant Manager.
  • Adhere to safe and hygienic food handling practices at all times.
  • Perform other duties as assigned by management.

Requirements:

  • Valid driver's license with a clean driving record.
  • 1-2 years of experience in a similar environment.
  • Excellent time management and organizational skills.
  • Availability to work weekdays and holidays, with some weekend shifts required.

What We Offer:

  • Profit sharing opportunities.
  • Discounts on hotel stays, restaurant visits, spa services, and treatments.
  • Career advancement opportunities.
  • A supportive and tenured team environment.
  • Company social events and recognition programs.

We are an equal opportunities employer and welcome applications from all qualified candidates. Accessibility accommodations will be made available to candidates upon request.



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