Transportation Solutions Manager
4 weeks ago
About the Role
We are seeking a skilled Client Solutions Manager to join our Commercial team in the Atlantic region. As a key member of our team, you will be responsible for managing a designated portfolio of Commercial clients with a focus on the Transportation segment.
Key Responsibilities
- Supporting a designated portfolio of Commercial clients, with a focus on Transportation, to drive business retention and continually build upon customer relationships.
- Reviewing accounts at renewal, taking vital steps in placing coverage required by the client, re-marketing when required, and adhering to binding authority set out by carriers.
- Responding to client inquiries quickly and efficiently, maintaining a quick turnaround time for any actions required on behalf of the client.
- Recognizing upselling and cross-selling opportunities, driving the creation of quality leads, and working with Account Executives in binding the client.
- Consistently acting to upgrade insurance market knowledge, keeping abreast of new products and policy updates.
About You
- Being solution-oriented has always allowed you to offer clients the most resourceful and innovative solutions.
- Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues.
- People love working with you, and you with them.
- Being in a fast-paced, dynamic environment brings out the best in you.
- You're always able to prioritize effectively, which allows you to exceed client expectations every time.
- Maintaining a keen eye for detail comes easy and is key to your success in your past roles.
- You're highly tech-savvy, with an ability to learn new systems, tools, and processes.
Requirements
- 3 to 5 years of Commercial Mid-Market experience, preferably within a brokerage environment.
- Experience within the Transportation segment will be considered a strong asset.
- Licensing in good standing, CAIB, CIP, CRM, or other relevant certifications and designations are highly valued in this role.
- Knowledge of EPIC is considered an asset.
What We Offer
- A competitive salary.
- Great teams and exciting career opportunities.
- A wide range of benefits, including flexible medical and dental coverage, life insurance options, retirement savings, and more.
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