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Dental Office Manager

2 months ago

Ottawa, Ontario, Canada Dow's Lake Dental Full time
About the Role

We are seeking an experienced and skilled Office Manager to join our dynamic dental team at Dow's Lake Dental. As a key member of our practice, you will play a pivotal role in ensuring the smooth operation of our office.

Key Responsibilities
  1. Operational Planning & Execution
    • Develop and execute plans to improve daily operations, ensuring maximum productivity and operational excellence.
    • Review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement.
  2. Compliance & Patient Safety
    • Partner with Compliance, DC Institute, and Human Resources to ensure the clinic is fully compliant with provincial health regulation standards.
    • Manage and oversee all compliance programs within the practice, prioritizing patient safety.
  3. Leadership
    • Lead, coach, and motivate the team to improve productivity, engagement, and patient retention.
    • Drive the implementation of company programs, policies, and procedures, supporting action plans and motivating the team to meet operational and company objectives.
About You
  • 2+ years of prior dental office management experience required.
  • 5 years of experience in a dental office clinical setting, retail sales, or customer service environment.
  • Strong business acumen and experience in budgeting and forecasting.
  • Experience with dental software systems and Microsoft Office is preferred.
  • Strong commitment to maintaining health regulation and operational standards.
What We Offer
  • Competitive hourly rate: $35.00-$40.00 per hour.
  • Full-time, permanent position.
  • Benefits package including company events, dental care, extended health care, on-site parking, and vision care.