Current jobs related to Customer Support Advocate - Montreal, Quebec - Softchoice
-
Customer Support Advocate
4 weeks ago
Montreal, Quebec, Canada Softchoice Full timeAbout the Role:We are seeking a highly skilled and bilingual Customer Support Advocate to join our team at Softchoice. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key Responsibilities:Provide...
-
Customer Success Advocate
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeWe are seeking a Customer Success Advocate to join our team at beBee Professionals in Montreal. The ideal candidate will provide sales support to our customers, including responding to inquiries, processing orders, and providing product information.Responsibilities:Respond to customer inquiries in a timely and professional mannerProcess customer orders...
-
Inclusive Education Advocate
1 week ago
Montreal, Quebec, Canada BCEdAccess Full timeAbout BCEdAccessBCEdAccess is a dedicated organization advocating for equitable access to education for children and youth with disabilities. Our mission is to foster inclusive learning environments that empower all students to reach their full potential.Job Title: Inclusive Education AdvocateWe are seeking an experienced and passionate advocate to join our...
-
Claims Advocate/Consultant
4 weeks ago
Montreal, Quebec, Canada Aon Full timeA strategic opportunity awaits you at Aon, where you will play a pivotal role in shaping decisions for the better. As a Claims Advocate/Consultant, your responsibilities will include leading the claims process for corporate clients, serving as a client advocate, and interpreting insurance policies.A Day in the LifeLead the claims process for corporate...
-
Client Care Advocate
1 month ago
Montreal, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a Client Care Advocate to join our team at beBee Professionals. In this role, you will provide essential care to clients, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with daily living activities, including personal care, mobility, and meal preparation.Provide support with medication...
-
Montreal, Quebec, Canada Lyft Full timeAt Lyft, our mission is to revolutionize the way people move around cities.We are a leader in micromobility, powering millions of rides daily across over 200 cities with our cutting-edge ride-sharing, bike-sharing, and scooter-sharing technologies.In this role, you will be responsible for building and maintaining strong relationships with our key customers,...
-
Customer Service Advocate
1 week ago
Montreal, Quebec, Canada Recrute Action Full timeJob OverviewWe are seeking professionals to support our client's Retirement Services team during peak season.About the RoleThis position is part of the Retirement Member Contact Centre, handling inbound requests from retirement plan members. As a key point of contact, you will provide excellent customer service and address complex queries related to...
-
Global Rights Advocate Coordinator
1 week ago
Montreal, Quebec, Canada Rights and Resources Initiative Full timeJob DescriptionWe are seeking a highly skilled and motivated Global Rights Advocate Coordinator to join our team at the Rights and Resources Initiative (RRI). This is an exciting opportunity to work with a dynamic organization that is dedicated to advancing forestland and resource rights for indigenous peoples, Afro-descendant peoples, local communities, and...
-
Bilingual Claims Consultant and Client Advocate
2 weeks ago
Montreal, Quebec, Canada OTIP RAEO Full timeRole OverviewWe are seeking an experienced Bilingual Claims Consultant and Client Advocate to join our team at OTIP RAEO. In this role, you will provide exceptional service and support to our insured members throughout the long-term disability (LTD) claims process.
-
International Land Rights Advocate
2 weeks ago
Montreal, Quebec, Canada Rights and Resources Initiative Full timeEstablished in 2002, the Rights and Resources Initiative (RRI) is a global coalition of over 150 organizations dedicated to advancing forestland and resource rights of Indigenous Peoples, Afro-descendant Peoples, local communities, and women within these groups.RRI works through partnerships to promote community land rights, secure recognition of these...
-
Judicial Board Advocate
2 weeks ago
Montreal, Quebec, Canada SSMU Full timeAbout UsEstablished in 1908, the Student's Society of McGill University (SSMU) is a dynamic organization representing over 20,000 students. Our mission is to provide services and advocate for student interests.Job OverviewWe are currently seeking a Judicial Board Member to join our team. This volunteer position offers an opportunity to contribute to the...
-
Customer Success Manager
4 weeks ago
Montreal, Quebec, Canada ServiceNow Full timeJob DescriptionThe role of the Customer Success Manager at ServiceNow is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices,...
-
Claims Advocate/Senior Specialist
2 weeks ago
Montreal, Quebec, Canada Aon Full timeAon is in the business of better decisions. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.We are seeking a skilled Claims Advocate/Senior Specialist to join our team. This role will involve leading the claims process for corporate clients from start to...
-
Customer Experience Champion
2 weeks ago
Montreal, Quebec, Canada Burton Snowboards Full timeJoin Our Team as a Customer Experience ChampionBurton Snowboards is a purpose-led brand that fights for the future of our people, planet, and sport. We are looking for individuals who share our passion for snowboarding and the outdoors to join our eCommerce Customer Service team as Burton Basecamp Guides.About the RoleThe Basecamp Guide will be the voice of...
-
Senior Customer Success Manager, Service
4 weeks ago
Montreal, Quebec, Canada Coveo Full timeThe OpportunityAs a Senior Customer Success Manager, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes. You will embark on a mission to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy by aligning on mutually agreed-upon...
-
High-Touch Customer Advocate
2 weeks ago
Montreal, Quebec, Canada Arista Full timeAbout the Role:We are seeking an experienced Enterprise Sales Strategist to join our team at Arista Networks. In this role, you will be responsible for developing and executing targeted account plans to drive revenue growth and expand our presence in the market.Your Responsibilities:Identify and develop large enterprise customer opportunities across the...
-
Customer Success Manager for Aviation Industry
1 month ago
Montreal, Quebec, Canada Adoc Talent Management Full timeAdoc Talent Management is seeking a Customer Success Manager to support the growth of a software company that helps the aviation industry become more sustainable through digital technology.Key Responsibilities:Manage onboarding, training, and support for airlines' usersBoost customers' adoption and engagementMonitor airlines' satisfaction and ensure it stays...
-
Customer Success Manager
4 weeks ago
Montreal, Quebec, Canada Adoc Talent Management Full timeJob Description:Adoc Talent Management is seeking a Customer Success Manager to support the growth of its client, a growing company that aims to make the aviation industry more sustainable through digital technology.Key Responsibilities:Manage onboarding, training, and support for airlines' usersBoost customers' adoption and engagementMonitor airlines'...
-
Montreal, Quebec, Canada Floral Long Term Care Full timeJob SummaryWe are seeking a dedicated and compassionate LPN (Licensed Practical Nurse) to join our team at Floral Long Term Care. As a valued member of our interdisciplinary team, you will play a critical role in providing high-quality patient care and advocating for the needs of our residents.About UsFloral Long Term Care is committed to delivering...
-
Customer Support Specialist
1 week ago
Montreal, Quebec, Canada Softchoice Full timeUnlock Your Potential as a Bilingual Customer Support SpecialistWe are seeking an experienced and bilingual customer support specialist to join our team at Softchoice. As a key member of our customer support department, you will play a vital role in delivering exceptional service to our customers.About the RoleThis is a fantastic opportunity for someone who...
Customer Support Advocate
1 month ago
Softchoice is seeking a highly skilled and bilingual Customer Support Advocate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and chat.
- Research and resolve complex technical issues, escalating to senior support teams as needed.
- Collaborate with internal teams, including sales and marketing, to ensure seamless customer experiences.
- Develop and maintain strong relationships with customers, understanding their business needs and providing tailored solutions.
- Stay up-to-date with the latest technology trends, products, and services to provide expert advice to customers.
- Participate in ongoing training and development to enhance technical skills and knowledge.
- 2+ years of customer service experience, preferably in a technical support role.
- Proficiency in MS Office tools, including Outlook, Word, Excel, and PowerPoint.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Bilingual in French and English, with the ability to communicate effectively in both languages.
- Post-secondary education, preferably in a field related to technology or customer service.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including health, dental, and vision coverage.
- A generous paid time off policy, including vacation and sick leave.
- Access to ongoing training and development opportunities, to enhance technical skills and knowledge.
- A competitive salary and bonus structure, based on individual performance.
Softchoice is a leading provider of IT solutions and services, with a reputation for excellence and innovation. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals, dedicated to delivering exceptional customer experiences. We offer a dynamic and supportive work environment, with opportunities for growth and development, and a comprehensive benefits package, including health, dental, and vision coverage.
