Senior Order Support Coordinator

3 weeks ago

Vancouver, British Columbia, Canada Best Buy Full time

Senior Order Support Coordinator

We are seeking a highly skilled and detail-oriented Senior Order Support Coordinator to join our team at Best Buy Business. As a key member of our order processing team, you will be responsible for overseeing the entire order process, from receipt to fulfillment, ensuring that all orders meet our high standards.

Key Responsibilities:

  • Monitor and analyze sales channels for new incoming orders, ensuring they meet our order processing requirements.
  • Collaborate with Buy Business Account Management and Best Buy Business Customer Service teams to resolve issues and ensure seamless order processing.
  • Update product tracking details within internal and external systems, ensuring accuracy and efficiency.
  • Utilize expertise to resolve escalated issues with internal and external partners.
  • Work with internal stakeholders to update, bug fix, or enhance sales processing tools.
  • Provide weekly progress updates on all open orders to account managers.

Requirements:

  • 1-3 years of retail experience.
  • 1-3 years of administrative experience.
  • 1-3 years of experience in the Business to Business environment.
  • 3-5 years of retail experience or process improvement experience.
  • Advanced Microsoft Excel skills.

Why Best Buy:

  • Remote-first work environment.
  • Employee discounts on awesome tech from day one.
  • Flexible health benefits and wellness program.
  • TFSA and RRSP programs.
  • 100% matched company pension plan.
  • Training programs to build new and transferable skills.

About Best Buy:

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country. Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusivity and belonging, providing employees with an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.

Annualized base pay range: $42,845.00 - $45,100.00

Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.

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