Hotel Operations Director
2 weeks ago
We are seeking an experienced Hotel Operations Director to join our team at Ramada By Wyndham Dawson Creek.
Responsibilities:- Develop and implement effective policies and procedures for daily hotel operations, ensuring seamless guest experiences.
- Supervise a team of staff members, providing guidance and support to ensure exceptional customer service.
- Conduct regular performance reviews to assess employee progress and growth opportunities.
- Negotiate with suppliers to secure the best rates and services for hotel materials and supplies.
- Foster strong relationships with clients by negotiating facility usage agreements that meet their needs.
- Address customer complaints or concerns in a timely and professional manner, prioritizing resolution and satisfaction.
- Collaborate with senior management to develop and implement business plans, driving revenue growth and operational efficiency.
- Establish and manage work schedules to optimize staff productivity and coverage.
- Minimum 2 years of experience in hotel operations or a related field.
- Degree in Hospitality or a related field (College/CEGEP).
- Excellent communication and leadership skills.
- Ability to negotiate and build strong relationships with suppliers and clients.
Estimated Salary: $60,000 - $80,000 per year. Compensation may vary based on location and industry standards.
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Hotel Operations Director
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Hotel Operations Director
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Hotel Operations Director
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Hotel Operations Manager
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