Hotel Operations Director
2 days ago
We are seeking a seasoned Accommodations manager to oversee daily hotel operations at Ramada By Wyndham Dawson Creek.
Job Description:This role is responsible for ensuring seamless guest experiences, managing staff performance, and fostering positive relationships with clients and suppliers.
Main Responsibilities:- Policies and Procedures: Develop and implement effective policies and procedures for hotel operations, aligning with company standards.
- Staff Supervision: Lead and mentor a team of staff members, providing coaching and feedback to enhance their skills and performance.
- Performance Reviews: Conduct regular performance reviews to assess staff progress and provide opportunities for growth and development.
- Supplier Negotiations: Establish and maintain strong relationships with suppliers, negotiating favorable terms for materials and services.
- Client Relations: Build and maintain excellent relationships with clients, ensuring their needs are met and exceeded.
- Complaint Resolution: Address customer complaints promptly and fairly, resolving issues in a professional manner.
- Business Planning: Collaborate with senior management to develop and implement business plans that drive revenue growth and improve operational efficiency.
- Event Management: Oversee event planning and execution, ensuring smooth delivery and exceptional guest experiences.How to Apply:
To be considered for this exciting opportunity, please submit your application through the provided channel. We look forward to reviewing your qualifications and experience.
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Hotel Operations Director
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