Hotel Operations Manager

2 weeks ago


Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time
About BC LTD DBA Holiday Inn Express & Suites

Our company is a reputable hospitality provider with a strong commitment to delivering exceptional service and experiences to our guests.

Compensation Package

We are offering a competitive salary for this role, estimated at $55,000 - $65,000 per annum, depending on experience.

About the Role

We are seeking an experienced Hotel Front Desk Supervisor to join our team at BC LTD DBA Holiday Inn Express & Suites. In this role, you will be responsible for leading the front desk operations and providing excellent customer service to our guests.

Key Responsibilities:
  • Work Scheduling and Procedures: Establish work schedules and procedures to ensure efficient operations.
  • Supervision and Guidance: Perform same duties as workers supervised and provide guidance and support when needed.
  • Reporting and Analysis: Prepare and submit reports on operational performance and recommend measures to improve productivity and product quality.
  • Clients/Guests Support: Assist clients/guests with special needs and resolve any issues that may arise.
  • Work Coordination: Co-ordinate, assign and review work to ensure smooth operations.
  • Materials and Supplies: Requisition materials and supplies as needed.
Requirements and Qualifications:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Work Setting: Hotel, motel, resort environment.
  • Personal Suitability: Strong client focus, team player attitude, and ability to work in a fast-paced environment with tight deadlines.
Benefits:
  • Salary: Competitive salary range of $55,000 - $65,000 per annum.
  • Work Hours: 35 hours per week.
  • Work Language: English.


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