Hotel Front Desk Representative

7 days ago


Dawson Creek, Canada Dawson Creek Super 8 Motel Ltd Full time
Job Summary

Dawson Creek Super 8 Motel Ltd is seeking a motivated and customer-focused Hotel Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring the smooth operation of our hotel.

About the Role
  • This permanent position offers a competitive salary range of $40,000 - $50,000 per year, depending on experience.
  • You will work 40 hours per week in a fast-paced environment with opportunities for growth and professional development.
Responsibilities

As a Hotel Front Desk Representative, your primary responsibilities will include:

  • Registering arriving guests and assigning rooms in a timely and efficient manner.
  • Processing group arrivals and departures, as well as taking, cancelling, and changing room reservations.
  • Providing information on hotel facilities and services, including points of interest in the surrounding area.
  • Ensuring that all transactions are accurately processed, including calculating charges and receiving payments from departing guests.
  • Maintaining accurate records and reports, including cash balances and inventory management.
  • Performing light housekeeping and cleaning duties as needed.
Requirements

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate or equivalent education.
  • At least 7 months to less than 1 year of experience in a related field, such as hospitality or customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Criminal record check clearance.
  • The ability to stand for extended periods and lift light objects.
Benefits

We offer a comprehensive benefits package, including a health care plan and paid time off for volunteering or personal days.



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