Customer Service Representative
1 week ago
We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative at our front desk. The successful candidate will be the first point of contact for customers, providing exceptional service and ensuring a positive experience.
**Job Summary:**
- Answer high-volume calls in a fast-paced environment, directing them to the appropriate department.
- Manage cash, check, and credit card payments from customers with professionalism and accuracy.
- Greet customers with a warm welcome and bright smile, maintaining a professional demeanor throughout their interaction.
**Required Skills and Qualifications:**
- Diploma or degree in a related field, or equivalent experience.
- Strong communication skills, with the ability to work effectively in a team environment.
- Ability to multitask, prioritize tasks, and manage time efficiently.
- Above-average computer skills, with experience using multi-line phones an asset.
- Valid G Driver's License and acceptable driving record.
**Compensation and Benefits:**
- $20-$25 per hour, depending on experience.
- Opportunities for career growth and advancement within the company.
- Employee referral bonus program.
- On-site parking.
**About Us:**
The Group of Companies is a privately owned business with a strong presence in Cambridge, Ontario. We offer a fun, fast-paced work environment with various initiatives and rewards. Our headquarters features state-of-the-art facilities, including a Google-like call centre and a centralized service hub. We strive to provide a barrier-free workplace, accommodating employees with disabilities.
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