Sales and Customer Service Representative

3 weeks ago


Cambridge, Ontario, Canada Manitoulin Transport Full time

Job Summary

We are seeking a highly motivated and results-driven Sales and Customer Service Representative to join our team at Manitoulin Transport. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Respond timely to all customer inquiries and provide accurate information upon request
  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Proactively review open orders to ensure on-time delivery and address any issues that may arise
  • Communicate effectively with internal teams to ensure seamless execution of sales and customer service activities
  • Meet or exceed sales targets and company forecasts

Qualifications

  • Post-secondary education in a related field (required)
  • Previous experience in customer service or sales (required)
  • Strong interpersonal, verbal, and written communication skills
  • Ability to work well in a team environment and be supportive of all functions to achieve objectives
  • Computer literacy with good data entry skills and ability to learn new programs quickly

What We Offer

  • Competitive wages and comprehensive benefits program
  • Opportunities for growth and advancement
  • Tuition reimbursement and profit-sharing opportunities


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