Technical Support Specialist
1 day ago
We are seeking a highly skilled Technical Support Specialist to join our team at Evertz Microsystems Limited.
About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to provide expert technical support to our global customers.
Key Responsibilities:- Provide timely and effective technical assistance to customers via phone, email, or remote access
- Analyze and resolve complex technical issues related to software, hardware, and network infrastructure
- Develop and maintain knowledge of our products and services to ensure accurate troubleshooting and resolution
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction
To be successful in this role, you will require:
- A degree or diploma in Computer Science, Electronics, or a related field (asset)
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to work effectively in a fast-paced environment with multiple priorities
Evertz Microsystems Limited offers a competitive salary range of $60,000 - $90,000 per annum, depending on experience. In addition, we offer:
- A comprehensive benefits package including medical, dental, and vision coverage
- A generous paid time off policy
- Ongoing training and professional development opportunities
Evertz Microsystems Limited is a leading global manufacturer of broadcast equipment and solutions. Our company is committed to delivering exceptional quality products and services to our customers worldwide.
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