System Support Specialist

4 days ago


Toronto, Canada Kumaran Systems Full time

Kumaran Systems seeks a highly skilled System Support Specialist to join our team. As a key member of our support group, you will be responsible for providing top-notch technical assistance to our clients and internal stakeholders.

Job Description:

We are looking for an experienced professional with a strong background in cloud infrastructure, Unix/Linux, and programming skills. You will be working on troubleshooting and resolving complex technical issues related to our production applications and systems. Your primary focus will be on maintaining the stability and uptime of our cloud-based services.

Responsibilities:

  • Investigate and resolve technical issues related to cloud infrastructure, applications, and systems.
  • Collaborate with cross-functional teams to identify and implement solutions for system outages and performance issues.
  • Develop and maintain knowledge of new technologies and trends in cloud computing, security, and data analytics.
  • Provide exceptional customer service and support to internal and external stakeholders.
  • Participate in on-call rotations to ensure 24/7 support coverage.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • 5+ years of experience in system administration, cloud infrastructure, and programming.
  • Strong knowledge of Unix/Linux, SSL certificates, Azure, and programming languages such as Java, Python, and Shell scripting.
  • Experience with DevOps methodologies and tools, including Jenkins, Docker, and Kubernetes.
  • Excellent communication and problem-solving skills.
  • Bilingual proficiency in Spanish (reading, writing, and speaking).

What We Offer:

  • A competitive salary of $120,000 - $150,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
  • The chance to work on cutting-edge projects and technologies.

About Kumaran Systems:

Kumaran Systems is a leading provider of IT solutions and services. We are committed to delivering high-quality products and services that meet the evolving needs of our clients.



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