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1 month ago
About Acera Insurance
At Acera Insurance, we're committed to providing individuals, families, and businesses with unbiased insurance and risk management solutions that cater to their unique needs.
We're proud to be one of the largest independent, employee-controlled brokerages in Canada, with over 60 locations across British Columbia, Alberta, Ontario, Nova Scotia, and the Yukon. Our team provides comprehensive group benefits, leveraging our collective strength and expertise to offer greater value, knowledge, and resources nationwide.
Job Summary
We're seeking an experienced Insurance Professional to join our Commercial Auto team as a Commercial Auto Specialist. This role will involve working closely with clients to understand their commercial auto insurance needs, ensuring seamless service levels, and exceeding client expectations.
Main Responsibilities:
- Provide exceptional customer service and technical expertise to clients, delivering tailored solutions to meet their commercial auto insurance requirements;
- Review and process ICBC and private auto renewals, endorsements, new plate policies, and cancellations;
- Collaborate with the Commercial Auto Team to ensure outstanding service levels and client satisfaction;
- Liaise between ICBC and clients to ensure coverage needs are met;
- Assist in managing commercial auto renewal lists, batching documents in the ICBC and Autolink systems, and maintaining the Team's EPIC Homepage and general email box;
- Work with our Broker Management System (EPIC) and follow established workflows;
- Review private auto policy wordings and associated documents for accuracy, completeness, and correct any errors;
- Be available to work outside regular office hours as required;
- Perform other duties as directed by management.
Requirements:
- General Insurance level 2 license is considered an asset;
- CAIB and/or CIP Designation, or on an education plan;
- 2 years ICBC experience is considered an asset;
- Fleet/Garage experience is considered an asset.
What We Offer:
- A competitive salary range of $45,000 to $55,000 per year;
- Opportunities for professional growth and development within a dynamic organization;
- A collaborative work environment that values diversity, equity, and inclusion;
- Equal opportunities for all qualified individuals to apply and grow with our company.
About Us
Acera Insurance is an equal opportunity employer committed to creating a diverse and inclusive workplace culture. If you're passionate about delivering exceptional customer service, have a strong understanding of commercial auto insurance, and are eager to take your career to the next level, we encourage you to apply.
