Healthcare Liaison

2 weeks ago


Richmond, British Columbia, Canada pt Health Full time
Job Summary

This role requires a highly skilled and passionate individual to provide exceptional patient support as a Customer Service Representative. The successful candidate will be responsible for delivering top-notch customer service, handling inquiries, and providing administrative support under the direction of the office manager and clinic director.

About PT Health

PT Health is a leading physiotherapy and rehabilitation organization that offers a holistic approach to patient care. Our team is dedicated to providing quality services with compassion and expertise.

Key Responsibilities
  • Answering phone calls, greeting, and assisting clients with their needs.
  • Responding to inquiries, resolving issues, and providing helpful solutions.
  • Processing mail, courier, and faxes in a timely manner.
  • Providing administrative support to ensure seamless operations.
  • Maintaining office supplies and equipment.
Requirements
  • Proven experience in customer service, preferably in a medical setting.
  • Familiarity with medical terminology is an asset.
  • A health-related educational background is preferred but not required.
Compensation and Benefits

The estimated salary range for this position is between $40,000 to $55,000 annually, depending on experience. Additionally, PT Health offers a comprehensive benefits package, including opportunities for professional growth and development.



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