
Operations Advisor-valentine
3 weeks ago
Are you ready for a new challenge? Let's roll your career with MTY A delicious future awaits you #Letsroll #Tastyfuture
The MTY Group is a family whose heart beats to the rhythm of its brands and employees.
Over the past 40 years, EXCELLENCE, ENTHUSIASM and INNOVATION have led us to success.
**What we offer**:
- 3 weeks of vacation
- Employee benefits from day one
- Flexible schedule
- Half-Day Fridays (year-round)
- Hybrid work mode
- Exciting activities
- Employee recognition awards
- $300 healthcare expense account
- Continuing education reimbursement
- $2,000 referral bonuses
- Akira: telemedicine service
- Employee assistance program
YOUR ROLE
**Under the supervision of the Director of Operations**, you will be responsible for overseeing and providing advisory support to a group of restaurants. Specifically, you will be responsible for developing franchisees to achieve training, standards, and profitability objectives.
**YOUR CHALLENGES**
**Operational Support**
- Build a trusting relationship with franchisees by conducting objective visits focused on restaurant operations to improve business results.
- Deploy brand objectives by clearly communicating the company's direction and mission to franchisees.
- Be responsible for understanding, interpreting, and implementing the standards, policies, and procedures outlined in the franchise agreement through regular evaluations (conducting operations analysis and customer experience analysis on a regular basis).
- Identify challenges and support franchisees by providing advisory assistance and the necessary tools to address identified issues (workforce training, local marketing plans, etc.).
- Conduct training and follow-ups for product launches.
- Train and assist franchisees in pre-opening, opening, and post-opening of branches.
- Serve as a liaison between the head office and franchisees.
- Contribute to manual updates.
- Ensure compliance with employment standards, human rights, health and safety, and WHMIS regulations in your territory.
- Marketing Support and Brand Development
- Understand marketing initiatives and guide franchisees in understanding and executing them.
- Provide feedback to the marketing department on new product launches.
- Participate in the development of local marketing plans in collaboration with franchisees.
**YOUR PROFILE**
- Diploma in restaurant establishment management or a related field is an asset.
- 3 years of experience in restaurant supervision.
- Must have a strong background in kitchen and dining room service.
- High degree of autonomy to clearly establish priorities and necessary action plans.
- Strong communication skills, active listening ability, and ability to inspire trust.
- Proactive and quick to react.
- Business acumen and good knowledge of financial statement analysis.
- Proficiency in Microsoft Suite and its various programs.
- Enjoy working on the road as well as in a team.
- Must possess a vehicle.
- The opportunity to be part of a dynamic, committed, and super fun team
- The masculine form is used to lighten the text and does not preclude the feminine form.
- Employment type: Full-time, Permanent
Please note that any job offer will be conditional upon a background check, including a criminal record check.
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Conseiller Aux Operations-valentine
3 weeks ago
Richmond Hill, Canada MTY Food Group inc Full timeÊtes-vous prêt à relever un nouveau défi? ’Let ’s roll’’ votre carrière avec MTY! Un avenir des plus savoureux vous attend! #Letsroll #Tastyfuture Le groupe MTY est une famille dont le cœur bat au rythme de ses marques et de ses employés. Au cours des 40 dernières années, l'**EXCELLENCE, **le **DÉVOUEMENT **et l'**INNOVATION** nous ont...
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