Technical Support Team Lead
7 days ago
Job Title: Technical Support Team Lead
Job Summary: We are seeking a highly skilled Technical Support Team Lead to join our team at Axios Mining Corp. The successful candidate will be responsible for providing technical support to our employees, troubleshooting issues, and leading a team of technical support analysts.
Key Responsibilities:
- Provide technical support to employees via phone, email, or in-person
- Troubleshoot complex technical issues and implement solutions
- Lead a team of technical support analysts, providing guidance and training
- Collaborate with other departments to ensure seamless technical support
- Develop and maintain technical documentation and knowledge base
Requirements:
- 1-2 years of experience in technical support or a related field
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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