Technical Support Team Lead

3 weeks ago


Abbotsford, British Columbia, Canada Axios Mining Corp. Full time

We are seeking a skilled Technical Support Supervisor to join our team at Charsobe Food Group Ltd. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

Key Responsibilities:
  • Respond to user inquiries and resolve technical issues in a timely and professional manner.
  • Collaborate with other technical support analysts to identify and implement solutions to recurring problems.
  • Supervise and mentor junior technical support staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Participate in the development and maintenance of technical documentation and knowledge bases.
  • Work closely with other departments to ensure seamless integration of technical support services.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of computer systems, networks, and software applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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