Customer Service Representative

1 month ago


Amherst, Canada IMP Aerostructures Full time
Job Title: Customer Service Agent

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at IMP Aerostructures. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:
  • Answer written and oral inquiries from clients regarding our products and services
  • Address customer complaints and concerns in a professional and courteous manner
  • Provide information and support to clients regarding our products and services
  • Maintain accurate records and statistics of customer interactions
  • Perform general office duties as required
Requirements:
  • 3 years to less than 5 years of experience in a customer service role
  • College/CEGEP diploma in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and ability to multitask
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and cover letter, to [insert contact information].



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