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Customer Service Representative

1 month ago

Amherst, Canada IMP Aerostructures Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at IMP Aerostructures. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing their inquiries and concerns, and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Answer written and oral inquiries from customers
  • Address customer complaints and concerns in a timely and professional manner
  • Provide information and support to customers regarding our products and services
  • Maintain accurate records and statistics of customer interactions
  • Perform general office duties as required
Requirements
  • 3 years to less than 5 years of experience in customer service or a related field
  • College/CEGEP diploma or equivalent education
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in MS Office and database software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment