Restaurant Operations Manager
4 days ago
At Tim Hortons, we are seeking a highly skilled Restaurant Operations Manager to lead our food service team.
Job SummaryThe Restaurant Operations Manager is responsible for ensuring the efficient operation of our restaurant, maintaining high standards of quality and customer service, and driving sales growth. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:- Leadership: Supervise and coordinate the activities of staff who prepare and portion food, train them in job duties, sanitation, and safety procedures, and ensure they meet quality control standards.
- Scheduling and Budgeting: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and prepare budget and cost estimates.
- Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain records of stock, repairs, sales, and wastage.
- Reporting: Prepare and submit reports on sales, inventory, and other relevant metrics.
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- 3-4 years of experience in a restaurant management role with a focus on operations and customer service.
- Strong leadership and communication skills, with the ability to motivate and train staff.
- Familiarity with restaurant software and systems, including point-of-sale and inventory management.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
- A competitive salary range of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, dental insurance, and retirement savings plan.
- Ongoing training and development opportunities to support career growth and advancement.
- A dynamic and supportive work environment with a focus on teamwork and collaboration.
If you are a motivated and results-driven professional with a passion for restaurant operations, please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.
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