Sales and Service Lead

1 week ago


Ottawa, Ontario, Canada Alo Yoga Full time
Unlock Your Potential as a Sales and Service Lead at Alo Yoga

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Lead. As a key member of our retail team, you will be responsible for delivering exceptional guest experiences, driving sales growth, and leading a high-performing sales floor team.

Key Responsibilities:
  • Lead Guest Experience: Assess guest connections and provide technical product education to ensure a seamless shopping experience.
  • Drive Sales Growth: Develop and implement sales strategies to meet or exceed sales targets, and lead selling initiatives on the sales floor.
  • Team Leadership: Directly oversee Sales and Service Associates and Cashiers, providing feedback and coaching to drive individual growth and improvement.
  • Operational Excellence: Partner with Operations and Visual Manager to manage reporting, budgets, expenses, inventory control, and vendor relationships.

Requirements:

  • 2+ years of prior work experience in a client-centric, sales environment.
  • Strong business acumen and ability to leverage metrics to support business-driving strategies.
  • Excellent communication and leadership skills.

What We Offer:

  • Competitive medical, dental, and vision plan options.
  • Enhanced additional benefits, including free virtual access to mental health providers and new parent support.
  • Monthly Store Incentives.

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