Optical Retail Manager

2 months ago

Oakville, Ontario, Canada EssilorLuxottica Group Full time
Job Summary

We are seeking a highly skilled and experienced Optical Retail Manager to join our team at EssilorLuxottica Group. As an Assistant Store Manager, you will play a key role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Business Performance
    • Deliver quality and improvement to meet or exceed all key performance indicators (KPIs):
    • Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
  • Leadership and Development
    • Support the store manager in diagnosing the business and leveraging the synergies of Retail, Lab & Doctor to drive positive results.
    • Support store business plans to maximize sales and profit, leveraging strengths and addressing opportunities for recovery.
    • Partner with store manager to lead a team through strong knowledge and skills.
    • Provide training and guidance to team members.
  • Customer Experience
    • Deliver clear and constructive feedback in a timely manner.
    • Inform store manager of any situation that may require any development or disciplinary action of others.
  • Operational Excellence
    • Follow guidelines to optimally staff store.
    • Show great pride in the store appearance and execute visual directives.
    • Maintain a safe working environment for all.
  • Optical Expertise
    • Under current and valid state Opticianry license perform the following:
    • Provides expertise and product knowledge on lens choices based on the patient's vision needs and doctor prescription.
    • Adjusts and/or repairs eyewear.
    • Presents and dispenses eyewear and creates a lasting impression.
    • Performs accurate digital measurements.
Requirements
  • Education and Experience
    • High School graduate or equivalent
    • Current and valid state Opticianry license
    • 1+ year(s) management/supervisory experience with direct reports
  • Skills and Qualifications
    • Knowledge of retail operations, processes, and policies
    • Strong basic math skills
    • Familiarity with cash register, computers, and calculators
    • Must have a strong command of the English language for all written correspondence and oral communication
    • Strong communicator and listener
    • Demonstrated high-level of selling skills
    • Proven ability to problem solve
Preferred Qualifications
  • Education and Experience
    • College degree or equivalent
    • Previous experience in leadership position within retail and customer service industry
  • Skills and Qualifications
    • Knowledge of basic optics
    • Knowledge of current store merchandise
    • State licensure (if applicable) and/or ABO Certification in non-licensed states
    • Brand Final Inspector Certification
    • Brand Quality, Fitting, and Adjusting Program
What We Offer

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

  • Optical Retail Manager

    2 months ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Optical Retail Manager to join our team at EssilorLuxottica Group. As an Assistant Store Manager, you will play a key role in driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesBusiness PerformanceDeliver quality and improvement to meet or exceed all key...

  • Optical Retail Manager

    2 months ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Optical Retail Manager to join our team at EssilorLuxottica Group. As an Assistant Store Manager, you will play a key role in driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesBusiness PerformanceDeliver quality and improvement to meet or exceed all key...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Full time

    Job Title: Assistant Manager - LensCraftersAt EssilorLuxottica, we're passionate about bringing people better sight. As a leader in the optical industry, we're seeking a highly skilled and motivated Assistant Manager to join our team at LensCrafters.Job Summary:The Assistant Manager will act as a leader in absence of, or in support of the Store Manager, and...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Full time

    Job Title: Assistant Manager - LensCraftersAt EssilorLuxottica, we're passionate about bringing people better sight. As a leader in the optical industry, we're seeking a highly skilled and motivated Assistant Manager to join our team at LensCrafters.Job Summary:The Assistant Manager will act as a leader in absence of, or in support of the Store Manager, and...

  • Optical Retail Manager

    4 weeks ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant Manager - Oakville StoreJob Summary: We are seeking an experienced Assistant Manager to join our team at LensCrafters in Oakville, ON. As a key member of our management team, you will be responsible for leading a team of sales associates and opticians to deliver exceptional customer service and drive sales growth.Key...

  • Optical Retail Manager

    4 weeks ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant Manager - Oakville StoreJob Summary: We are seeking an experienced Assistant Manager to join our team at LensCrafters in Oakville, ON. As a key member of our management team, you will be responsible for leading a team of sales associates and opticians to deliver exceptional customer service and drive sales growth.Key...

  • Optical Retail Manager

    2 months ago

    Oakville, Ontario, Canada EssilorLuxottica Full time

    Assistant Manager Job DescriptionAt EssilorLuxottica, we're committed to delivering exceptional vision care to our customers. As an Assistant Manager, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Drive sales growth and profitability by implementing effective business strategies and processes.Lead and develop a...

  • Optical Retail Manager

    2 months ago

    Oakville, Ontario, Canada EssilorLuxottica Full time

    Assistant Manager Job DescriptionAt EssilorLuxottica, we're committed to delivering exceptional vision care to our customers. As an Assistant Manager, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Drive sales growth and profitability by implementing effective business strategies and processes.Lead and develop a...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability by implementing effective sales strategies and managing...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability by implementing effective sales strategies and managing...

  • Optical Retail Manager

    4 weeks ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability through effective leadership and strategic...

  • Optical Retail Manager

    4 weeks ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability through effective leadership and strategic...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability through effective leadership and strategic...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability through effective leadership and strategic...

  • Optical Department Manager

    2 weeks ago

    Oakville, Ontario, Canada Loblaw Companies Limited Full time

    Manager, Optical Department - InterimAt Loblaw Companies Limited, we are committed to creating a diverse and inclusive work environment that values authenticity, trust, and making connections. As a Manager, Optical Department - Interim, you will play a key role in shaping the future of Canadian retail and positively impacting the lives of Canadians.Key...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability through effective leadership and strategic...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability through effective leadership and strategic...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerWe are seeking an experienced Assistant Manager to join our team at LensCrafters in Oakville, ON. As a key member of our management team, you will be responsible for leading a team of sales associates and opticians to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of sales associates...

  • Optical Retail Manager

    1 month ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerWe are seeking an experienced Assistant Manager to join our team at LensCrafters in Oakville, ON. As a key member of our management team, you will be responsible for leading a team of sales associates and opticians to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of sales associates...

  • Optical Retail Manager

    3 weeks ago

    Oakville, Ontario, Canada EssilorLuxottica Group Full time

    Job Title: Assistant ManagerAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.Key Responsibilities:Drive sales growth and profitability by implementing effective sales strategies and managing...