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Optical Retail Manager

2 months ago

Oakville, Ontario, Canada EssilorLuxottica Group Full time
Job Title: Assistant Manager

We are seeking an experienced Assistant Manager to join our team at LensCrafters in Oakville, ON. As a key member of our management team, you will be responsible for leading a team of sales associates and opticians to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  • Lead a team of sales associates and opticians to achieve sales and customer service goals
  • Develop and implement sales strategies to drive growth and increase customer engagement
  • Manage store operations, including inventory management, visual merchandising, and customer service
  • Collaborate with the store manager to achieve business objectives and implement company initiatives
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge
Requirements:
  • High school graduate or equivalent
  • Current and valid state Opticianry license
  • 1+ year(s) management/supervisory experience with direct reports
  • Knowledge of retail operations, processes, and policies
  • Strong basic math skills
  • Familiarity with cash register, computers, and calculators
  • Must have a strong command of the English language for all written correspondence and oral communication
  • Strong communicator and listener
  • Demonstrated high-level of selling skills
  • Proven ability to problem solve
Preferred Qualifications:
  • College degree or equivalent
  • Previous experience in leadership position within retail and customer service industry
  • Knowledge of basic optics
  • Knowledge of current store merchandise
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • Brand Final Inspector Certification
  • Brand Quality, Fitting, and Adjusting Program

EssilorLuxottica Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.