Bilingual Fraud Detection Specialist

18 hours ago

Moncton, New Brunswick, Canada Tangerine Full time
Job Summary

We are seeking a highly skilled Bilingual (FR/EN) Fraud Detection Analyst to join our team at Tangerine. As a key member of our fraud prevention team, you will play a critical role in detecting and preventing fraudulent activity related to our credit cards and day-to-day banking services.

Key Responsibilities
  • Investigate suspicious credit card activity, contact customers proactively, and block accounts from further fraudulent activity.
  • Report and escalate any fraud trends or activities to the management team.
  • Work to minimize fraud losses through detection, investigation, and mitigation, contributing to the profitability of the organization.
  • Analyze alerts generated by fraud detection tools, assess the probability of fraud, and make decisions to block accounts or contact cardholders.
  • Identify potential points of compromise during large-scale fraud attacks and work with the team to take action before fraudulent activity occurs.
  • Share information on trends to ensure large-scale fraud trends are identified and addressed quickly.
  • Communicate with branches and other Bank departments to resolve inquiries related to fraud issues and complaints.
  • Support the Bank's annual Fraud Plan and business objectives by achieving and maintaining required service level standards.
Requirements
  • Fluency in both English and French (reading, writing, and spoken) is required.
  • Availability to work one of two possible shifts, including occasional statutory holidays/weekends.
  • Prior experience in Fraud is required.
  • Experience working with Mastercard products is required.
  • Experience using Microsoft Office and TSYS is required.
  • Customer Service experience is required, preferably in the financial services industry.
  • Previous Retail Banking and/or Advice/Call Centre experience is an asset.
  • Post-secondary education in business or other related disciplines is considered an asset.
  • Strong analytical skills, attention-to-detail, and ability to make effective decisions.
  • Proven interpersonal, communication, and problem resolution skills.
What We Offer
  • You will be part of a diverse and inclusive team of Client-focused go-getters.
  • You will have access to thousands of online and in-person courses to shape your career growth.
  • You will have our support to save for your future and invest in your total wellbeing.
  • You will enjoy workspace flexibility and the excitement of working at the official Bank of the Toronto Raptors.

  • Bilingual Fraud Detection Specialist

    5 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    Job SummaryWe are seeking a highly skilled Bilingual Fraud Detection Specialist to join our team at Tangerine. As a key member of our fraud detection team, you will play a critical role in identifying and preventing fraudulent activity related to our credit cards and day-to-day banking services.Key ResponsibilitiesInvestigate and analyze questionable credit...

  • Bilingual Fraud Detection Specialist

    5 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    Job SummaryWe are seeking a highly skilled Bilingual Fraud Detection Specialist to join our team at Tangerine. As a key member of our fraud detection team, you will play a critical role in identifying and preventing fraudulent activity related to our credit cards and day-to-day banking services.Key ResponsibilitiesInvestigate and analyze questionable credit...

  • Bilingual Fraud Detection Specialist

    2 weeks ago

    Moncton, New Brunswick, Canada Tangerine Full time

    Job SummaryWe are seeking a highly skilled Bilingual Fraud Detection Specialist to join our team at Tangerine. As a key member of our fraud detection team, you will play a critical role in identifying and preventing fraudulent activity related to our credit cards and day-to-day banking services.Key ResponsibilitiesInvestigate and analyze questionable credit...

  • Bilingual Fraud Detection Specialist

    1 week ago

    Moncton, New Brunswick, Canada Tangerine Full time

    Job SummaryWe are seeking a highly skilled Bilingual Fraud Detection Specialist to join our team at Tangerine. As a key member of our fraud detection team, you will play a critical role in identifying and preventing fraudulent activity related to our credit cards and day-to-day banking services.Key ResponsibilitiesInvestigate and analyze questionable credit...

  • Bilingual Fraud Detection Specialist

    2 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    Job SummaryWe are seeking a highly skilled Bilingual (FR/EN) Fraud Detection Analyst to join our team at Tangerine. As a key member of our fraud prevention team, you will play a critical role in detecting and preventing fraudulent activity related to our credit cards and day-to-day banking services.Key ResponsibilitiesInvestigate suspicious credit card...

  • Bilingual Fraud Detection Specialist

    2 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    Job SummaryWe are seeking a highly skilled Bilingual (FR/EN) Fraud Detection Analyst to join our team at Tangerine. As a key member of our fraud prevention team, you will play a critical role in detecting and preventing fraudulent activity related to our credit cards and day-to-day banking services.Key ResponsibilitiesInvestigate suspicious credit card...

  • Fraud Detection Analyst

    3 weeks ago

    Moncton, New Brunswick, Canada Scotiabank Full time

    About TangerineTangerine is Canada's leading direct bank, offering flexible and accessible banking options, innovative products, and award-winning Client service. We are committed to helping Canadians live better lives by focusing on making a difference in our communities, including our own internal community. It's important to us that our employees feel...

  • Bilingual Fraud Prevention Specialist

    4 weeks ago

    Moncton, New Brunswick, Canada Tangerine Full time

    Position: Fraud Detection SpecialistAre you ready to take on a pivotal role in safeguarding our organization against fraudulent activities? As a Fraud Detection Specialist, you will play a crucial part in enhancing our financial integrity by identifying and mitigating fraud risks. Your responsibilities will include:Conducting thorough investigations into...

  • Fraud Detection Analyst

    3 weeks ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the Role As a Fraud Detection Analyst, you will play a crucial role in safeguarding our organization's financial well-being by identifying and mitigating fraudulent activities. Your expertise in fraud detection and analysis will be instrumental in protecting our customers and ensuring the integrity of our operations. Your Responsibilities Conduct...

  • Bilingual Fraud Prevention Specialist

    4 weeks ago

    Moncton, New Brunswick, Canada Tangerine Full time

    Position: Fraud Detection AnalystAre you ready to take on a pivotal role in safeguarding our organization against fraudulent activities? As a Fraud Detection Analyst, you will play a crucial part in enhancing our financial security by identifying and mitigating fraud risks. Your responsibilities will include:Conducting thorough investigations into suspicious...

  • Bilingual Fraud Prevention Specialist

    4 weeks ago

    Moncton, New Brunswick, Canada Scotiabank Full time

    Requisition ID: 201039Scotiabank is a prominent financial institution in Canada, recognized for its innovative banking solutions and exceptional client service. Our mission is to empower individuals and communities, fostering a culture where our employees feel valued and engaged. As a leading player in the digital banking sector, Scotiabank leverages...

  • Bilingual Fraud Prevention Specialist

    4 weeks ago

    Moncton, New Brunswick, Canada Scotiabank Full time

    Requisition ID: 201039Scotiabank is a prominent financial institution in Canada, recognized for its commitment to providing flexible and accessible banking solutions, innovative products, and exceptional client service. Our employees are motivated by the mission to enhance the lives of Canadians, fostering a culture that emphasizes community engagement and...

  • Bilingual Fraud Prevention Specialist

    4 weeks ago

    Moncton, New Brunswick, Canada Scotiabank Full time

    Requisition ID: 201039Scotiabank is a prominent financial institution in Canada, providing innovative banking solutions and exceptional client service. Our mission is to empower individuals to lead better lives, and we are dedicated to making a positive impact in our communities, including our internal culture. We strive to ensure that our employees feel...

  • Bilingual Fraud Claims Specialist

    6 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the RoleThis is a unique opportunity to join Tangerine as a Bilingual Fraud Claims Analyst, where you will play a critical role in resolving fraud claims and providing exceptional customer service.Key ResponsibilitiesCollect and analyze data to determine the best course of action for resolving fraud claims, while enhancing customer experience and...

  • Bilingual Fraud Claims Specialist

    5 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the RoleThis is a unique opportunity to join Tangerine as a Bilingual Fraud Claims Analyst, where you will play a critical role in resolving fraud claims and providing exceptional customer service.Key ResponsibilitiesCollect and analyze data to determine the best course of action for resolving fraud claims, while enhancing customer experience and...

  • Bilingual Fraud Claims Specialist

    1 week ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the RoleThis is a unique opportunity to join Tangerine's team as a Bilingual Fraud Claims Analyst. As a key member of our fraud claims team, you will play a critical role in ensuring the integrity of our credit card operations.Key ResponsibilitiesCollect and analyze data to determine the best course of action for resolving fraud claims, while enhancing...

  • Bilingual Fraud Claims Specialist

    1 week ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the RoleThis is a unique opportunity to join Tangerine's team as a Bilingual Fraud Claims Analyst. As a key member of our fraud claims team, you will play a critical role in ensuring the integrity of our credit card operations.Key ResponsibilitiesCollect and analyze data to determine the best course of action for resolving fraud claims, while enhancing...

  • Bilingual Fraud Claims Specialist

    2 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    {"title": "Fraud Claims Analyst", "description": "Fraud Claims AnalystAt Tangerine, we're looking for a skilled Fraud Claims Analyst to join our team. As a Fraud Claims Analyst, you will be responsible for collecting and analyzing data to determine the best course of action for solving fraud claims, while enhancing customer experience and minimizing...

  • Bilingual Fraud Claims Specialist

    2 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    {"title": "Fraud Claims Analyst", "description": "Fraud Claims AnalystAt Tangerine, we're looking for a skilled Fraud Claims Analyst to join our team. As a Fraud Claims Analyst, you will be responsible for collecting and analyzing data to determine the best course of action for solving fraud claims, while enhancing customer experience and minimizing...

  • Bilingual Fraud Claims Specialist

    4 weeks ago

    Moncton, New Brunswick, Canada Scotiabank Full time

    Requisition ID: 201040 Scotiabank is a prominent financial institution in Canada, recognized for its innovative banking solutions and exceptional client service. Our mission is to empower individuals and businesses to achieve their financial goals, fostering a culture of inclusivity and community engagement. As a leader in digital banking, Scotiabank...