Technical Support Specialist

3 weeks ago


Municipal District of Rocky View No, Canada Team Wireless Ltd Full time

Job Title: Technical Support Specialist

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Team Wireless Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers have a positive experience with our products and services.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Resolve technical issues related to computer systems, software, and hardware
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Provide training and support to customers on the use of our products and services

Requirements:

  • College diploma or equivalent experience in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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