Technical Support Specialist

1 week ago


Municipal District of Rocky View No, Canada Team Wireless Ltd Full time

We are seeking a skilled Technical Support Specialist to join our team at Team Wireless Ltd. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Respond to client inquiries and resolve technical issues in a timely and professional manner.
  • Provide guidance and training to clients on the use of our systems and software.
  • Collaborate with our team to identify and implement solutions to technical problems.
  • Document and maintain a log of technical issues and resolutions.

Requirements:

  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Support for Newcomers and Refugees:

  • We are committed to providing support and opportunities for newcomers and refugees.
  • We offer a permanent position with a 30-40 hour workweek.
  • We communicate in English.


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