Technical Support Specialist

4 weeks ago


Municipal District of Rocky View No, Canada Team Wireless Ltd Full time

We are seeking a skilled Technical Support Specialist to join our team at Team Wireless Ltd. The successful candidate will provide technical assistance to our customers, resolving issues with computer systems and providing training and advice as needed.

Key Responsibilities
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Provide training and guidance to customers on the use of computer systems and software
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain a log of technical issues and resolutions
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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