Technical Support Specialist

4 weeks ago


Vancouver, British Columbia, Canada B4U Videos & Computer Repair and Punjab Wireless Full time

We are seeking a skilled Technical Support Specialist to join our team at B4U Videos & Computer Repair and Punjab Wireless. The ideal candidate will have a strong background in computer systems and excellent communication skills.

Key Responsibilities
  • Provide technical support to users experiencing difficulties with computer systems
  • Research and implement solutions using technical manuals and other documents
  • Offer advice and training to users in response to identified difficulties
  • Collect and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

This is a temporary position with a variable schedule of 30 to 40 hours per week. The work language is English.



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