Technical Support Specialist

3 weeks ago


Vancouver, British Columbia, Canada London Drugs Full time
Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at London Drugs. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, ensuring that they have a positive and seamless experience with our products and services.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with our products and services
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Strong technical knowledge and skills, with a focus on technology and customer support
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Why Work at London Drugs?

  • We are a 100% Canadian-owned company, committed to serving our customers and communities
  • We offer a comprehensive benefits package, including health, dental, and vision coverage
  • We provide opportunities for professional growth and development, including training and education programs
  • We have a collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction


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