Technical Support Specialist

4 weeks ago

Vancouver, British Columbia, Canada Address Signage Co Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.

Key Responsibilities:
  • Provide technical support and assistance to employees and customers via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with computer systems, networks, and software.
  • Install, configure, and maintain computer systems, networks, and software.
  • Develop and maintain technical documentation and knowledge base articles.
  • Collaborate with other teams to resolve technical issues and improve overall system performance.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Strong knowledge of computer systems, networks, and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
Working Conditions:
  • 40 hours per week.
  • Valid driver's licence.
  • Combination of sitting, standing, and walking.
Language:
  • English.

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