Client Services Manager
3 weeks ago
This is a unique opportunity to join Intertape Polymer Group (IPG) as a Client Services Manager, where you will be responsible for leading a team of customer service representatives and inside sales professionals. As a key member of the sales team, you will play a vital role in driving customer satisfaction and revenue growth.
Key Responsibilities:
- Manage and mentor a team of customer service representatives and inside sales professionals
- Develop and implement strategies to enhance customer satisfaction, retention, and revenue growth
- Collaborate with sales and marketing teams to align customer service activities with sales objectives and promotional campaigns
- Develop and maintain strong relationships with key clients, ensuring their needs are met and exceeded
- Implement CRM and other technology solutions to streamline customer service and sales processes
About the Team
You will be part of a dynamic and supportive team that values innovation, collaboration, and continuous improvement. Our company culture is built around strong relationships, where every team member plays a crucial role in our growth. Whether it's through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.
About IPG
At Intertape Polymer Group (IPG), we are a global leader in packaging and protective solutions. We develop innovative solutions that protect the world, from tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery. Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.
About the Benefits
We offer a competitive compensation package, including a base salary, bonus structure, and comprehensive benefits that support you and your family. Whether you're looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Join us today and discover a career where your success is our success.
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