Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled Restaurant Manager to lead our culinary team at Amioun Holdings Limited. The ideal candidate will have a strong background in food service operations and a passion for delivering exceptional customer experiences.
Key Responsibilities:- Operations Management: Oversee daily restaurant operations, ensuring seamless service delivery and maintaining high standards of quality and cleanliness.
- Team Leadership: Supervise and motivate a team of more than 20 staff members, providing guidance and support to ensure excellent customer service and team performance.
- Financial Management: Manage cash handling, balance sheets, and cash reports, ensuring accurate financial records and compliance with company policies.
- Marketing and Sales: Participate in marketing plans and implementation, negotiating arrangements with suppliers and clients to drive business growth.
- Customer Service: Address customer complaints and concerns, providing exceptional service and ensuring customer satisfaction.
- Education: College/CEGEP diploma or equivalent.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Language: Fluency in English.
- Work Conditions: Fast-paced environment, work under pressure, and repetitive tasks.
- Accurate: Attention to detail and accuracy in all aspects of the job.
- Client Focus: Excellent customer service skills and ability to build strong relationships with clients.
- Dependability: Reliable and dependable, with a strong work ethic.
- Efficient Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
- Flexibility: Ability to adapt to changing circumstances and priorities.
- Organized: Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
- Reliability: Reliable and dependable, with a strong commitment to meeting deadlines and delivering results.
- Team Player: Ability to work collaboratively as part of a team, with a strong focus on teamwork and collaboration.
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