Technical Analyst

6 days ago

Mississauga, Ontario, Canada Longbow Advantage Full time
About the Role

We are seeking a highly skilled Technical Analyst to join our team at Longbow Advantage. As a Technical Analyst, you will play a critical role in configuring and delivering business functions for our clients, documenting business requirements and processes, and supporting every phase of our implementation lifecycle.

Key Responsibilities
  • Configure and deliver business functions for clients
  • Document business requirements and processes
  • Support implementation lifecycle
  • Provide product consulting and knowledge transfer to client teams
  • Assist with configuration of solutions to meet customer requirements
  • Assist with RF device, printer, and other device configuration and support
  • Meet with customers and Longbow team members to consult, configure, implement, and support client requirements
  • Assess customer business needs and design and configure appropriate solutions
  • Develop and execute test plans and test environments
  • Document testing results and reports bugs, fixes, or changes required
  • Accurately capture and report on JIRA to ensure customers are properly invoiced
  • Assist in the development of enhancement specifications for custom development
  • Assist in functional end-user training
Requirements
  • Bachelor's degree in Business, Supply Chain, Operations, Computer, or Software Engineering
  • Expertise in JDA/Red Prairie, Blue Yonder, Highjump, SAP, Tecsys, or other Supply Chain Software systems
  • Experience in an operational setting or relevant discipline
  • Strong knowledge of SQL Server, Oracle, and other Database Technologies
  • Experience in documenting process flows and operational procedures
  • Operating systems - Windows and UNIX
  • XML/HTML, MOCA, Python/Perl, Visual Studio/Visual basic
  • Strong knowledge and work experience with C/C++, C#, and Java programming languages
  • Ability to work independently as well as part of a team
  • Excellent problem-solving skills
  • Valid driver's license
  • Able and willing to travel
Why Join Longbow Advantage
  • Supportive work environment
  • Work-life balance
  • 4 weeks of paid vacation
  • 6 paid sick days, 2 paid personal days per year
  • Excellent health and dental benefits
  • Group RRSP/401k Matching
  • Work from Home

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