Order Desk Agent

1 week ago


Sudbury, Ontario, Canada Reliable Cleaning Services Full time

Reliable Cleaning Services seeks a skilled Order Desk Agent to join our team. The successful candidate will be responsible for handling customer inquiries, addressing complaints, and providing information on our services. In this role, you will also arrange for billing, explain the type and cost of services offered, and maintain records and statistics.

Key Responsibilities:
  • Answer written and oral inquiries from customers
  • Address customer complaints and concerns in a professional manner
  • Provide information to customers regarding our services and products
  • Maintain accurate records and statistics

This is an excellent opportunity for a customer-focused individual to grow with our company and provide top-notch service to our clients.

Requirements:
  • 1-2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • High school diploma or equivalent required

We offer a competitive salary and benefits package, as well as opportunities for growth and professional development.



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