Guest Service Agent
7 months ago
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. This is an exciting opportunity to work in the hospitality industry and be part of a dynamic team.
**Duties**:
- Greet guests upon arrival and provide a warm welcome
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Provide information about hotel facilities, services, and local attractions
- Process payments and maintain accurate records
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and room assignments
- Maintain cleanliness and organization at the front desk area
- Collaborate with other hotel staff to ensure smooth operations
**Experience**:
- Previous experience in guest services agent in hospitality industry is asset
- Knowledge of hotel operations and front desk procedures is an asset
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport with guests
- Multilingual or bilingual skills are a plus
We offer competitive pay rates and opportunities for career growth within our organization. If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.
**Benefits**:
- On-site parking
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
-
Guest Service Agent
3 days ago
Greater Sudbury, Canada COMFORT INN SUDBURY EAST Full time**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...
-
Guest Service Agent
4 weeks ago
Greater Sudbury, Canada Fairfield by Marriott Full timeDuties: - Perform front desk duties such as checking guests in and out, answering phone calls, and assisting with guest inquiries - Prepare daily reports including occupancy, revenue, and other statistical data - Handle cash transactions and maintain accurate records of all financial activities - Monitor security cameras and report any suspicious activity...
-
Guest Services Agent
6 months ago
Greater Sudbury, Canada Hampton Inn by Hilton Sudbury Full timeThe Hampton Inn by Hilton in Sudbury is looking to hire capable, caring, and eager people to work at the front desk. Duties include: - Demonstrating a positive and proactive attitude and be committed to providing exceptional guest care through use of initiative and empowered decision making - Checking in/checking out guests in a friendly and professional...
-
Guest Services Agent
6 months ago
Greater Sudbury, Canada Hampton Inn by Hilton Sudbury Full timeThe Hampton Inn by Hilton in Sudbury is looking to hire capable, caring, and eager people to work at the front desk. Duties include: - Demonstrating a positive and proactive attitude and be committed to providing exceptional guest care through use of initiative and empowered decision making - Checking in/checking out guests in a friendly and professional...
-
Guest Services Agent
6 months ago
Greater Sudbury, Canada Hampton Inn by Hilton Sudbury Full timeThe Hampton Inn by Hilton in Sudbury is looking to hire capable, caring, and eager people to work at the front desk. Duties include: - Demonstrating a positive and proactive attitude and be committed to providing exceptional guest care through use of initiative and empowered decision making - Checking in/checking out guests in a friendly and professional...
-
Travelway Inn
8 months ago
Greater Sudbury, Canada Days Hospitality Limited Full timeA Day in YOUR Life as a Guest Service Agent Every person that enters a hotel should be greeted and feel like a guest! This is YOU on your first day of work and every work day after that. You walk in with a smile, say hello to passing guests and acknowledge your colleagues perhaps with a smile, nod or salutation. You already have a feel for how your day is...
-
Guest Services Agent/night Auditor
3 months ago
Greater Napanee, Canada Comfort Inn & Suites Napanee Full time**THE OPPORTUNITY**: GUEST SERVICES AGENT/NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built...
-
Front Desk Agent
6 months ago
Greater Sudbury, Canada Intermark Industries Inc. Full timeJob Description: Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Answer phone calls, take messages, and handle guest inquiries - Process payments and maintain...
-
Bilingual Guest Experience Centre Consultant
7 months ago
Greater Toronto Area, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...
-
Guest Services Supervisor
6 months ago
Greater Sudbury, Canada Gateway Casinos Full time**Job Type: Full-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...
-
Guest Services Supervisor
7 months ago
Greater Sudbury, Canada Gateway Casinos Full time**Job Type: Part-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...
-
Guest Services Representative
7 months ago
Greater Sudbury, Canada Fairfield by Marriott Full timeRegister arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate...
-
Guest Services Supervisor
6 months ago
Greater Sudbury, Canada EightSix Network Full timeJob Description Job Type: Part-Time The Gateway to Your Future You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this...
-
Front Desk Agent
7 days ago
Greater Sudbury, Canada Best Western Downtown Hotel Full time**Summary** As a Front Desk Agent, you will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your core skills in hospitality and guest services will be essential as you manage multi-line phone systems and assist with check-ins and inquiries. Bilingual abilities will enhance communication...
-
Guest Service Representative
6 months ago
Greater Sudbury, Canada New Sudbury Centre - Primaris REIT Full time**Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our New Sudbury Centre, Sudbury, ON location. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for...
-
Guest Services Representative
6 months ago
Greater Sudbury, Canada New Sudbury Centre - Primaris REIT Full time**Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our New Sudbury Centre location. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the...
-
Guest Services Representative
7 months ago
Greater Sudbury, Canada New Sudbury Centre - Primaris REIT Full timePrimaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our New Sudbury Centre, Sudbury, ON. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the Guest Services Representative,...
-
Customer Service Agent
6 months ago
Greater Sudbury, Canada Executive Aviation Full timeAre you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more...
-
Customer Service Agent
6 months ago
Greater Sudbury, Canada Executive Aviation Full timeAre you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more...
-
Customer Service Agent
6 months ago
Greater Sudbury, Canada Executive Aviation Full timeAre you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more...