Guest Service Agent
7 days ago
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. This is an exciting opportunity to work in the hospitality industry and be part of a dynamic team.
**Duties**:
- Greet guests upon arrival and provide a warm welcome
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Provide information about hotel facilities, services, and local attractions
- Process payments and maintain accurate records
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and room assignments
- Maintain cleanliness and organization at the front desk area
- Collaborate with other hotel staff to ensure smooth operations
**Experience**:
- Previous experience in guest services agent in hospitality industry is asset
- Knowledge of hotel operations and front desk procedures is an asset
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport with guests
- Multilingual or bilingual skills are a plus
We offer competitive pay rates and opportunities for career growth within our organization. If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.
**Benefits**:
- On-site parking
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
-
Guest Services Agent
3 weeks ago
Greater Sudbury, Canada Horizon North Full timeCompany Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...
-
Guest Services Agent
2 days ago
Greater Sudbury, Canada Horizon North Full timeCompany Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...
-
Guest Service Agent
2 weeks ago
Greater Sudbury, Canada COMFORT INN SUDBURY EAST Full time**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...
-
Guest Service Agent
1 week ago
Greater Sudbury, Canada Fairfield by Marriott Full timeDuties: - Perform front desk duties such as checking guests in and out, answering phone calls, and assisting with guest inquiries - Prepare daily reports including occupancy, revenue, and other statistical data - Handle cash transactions and maintain accurate records of all financial activities - Monitor security cameras and report any suspicious activity...
-
Travelway Inn
4 weeks ago
Greater Sudbury, Canada Days Hospitality Limited Full timeA Day in YOUR Life as a Guest Service Agent Every person that enters a hotel should be greeted and feel like a guest! This is YOU on your first day of work and every work day after that. You walk in with a smile, say hello to passing guests and acknowledge your colleagues perhaps with a smile, nod or salutation. You already have a feel for how your day is...
-
Guest Service Representative
4 days ago
Greater Toronto Area, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Toronto, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...
-
Guest Service Representative
2 weeks ago
Greater Sudbury, Canada Comfort Inn Sudbury Full time**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...
-
Guest Service Associate
2 weeks ago
Greater Sudbury, Canada Travelodge Sudbury Full time**Guest Service representative** **JOB SUMMARY** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about...
-
Guest Services Supervisor
3 weeks ago
Greater Sudbury, Canada Gateway Casinos Full time**Job Type: Part-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...
-
Guest Services Supervisor
2 weeks ago
Greater Sudbury, Canada Gateway Casinos Full time**Job Type: Part-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...
-
Guest Services Supervisor
2 weeks ago
Greater Sudbury, Canada Gateway Casinos Full time**Job Type: Part-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...
-
Guest Services Supervisor
3 days ago
Greater Sudbury, Canada Gateway Casinos Full time**Job Type: Full-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...
-
Guest Services Representative
5 days ago
Greater Sudbury, Canada Holiday Inn Full time**JOB TITLE**: Guest Services Representative **DEPARTMENT**: Front Office **REPORTS TO**: Front Office Manager / MOD / General Manager / Director of Operations **As a Guest Service Representative, your duties include but are not limited to the following**: - Maintain professional grooming standards as per company policy. - Be equipped with complete,...
-
Guest Services Representative
4 weeks ago
Greater Sudbury, Canada Fairfield by Marriott Full timeRegister arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate...
-
Guest Services Representative
2 weeks ago
Greater Sudbury, Canada Fairfield by Marriott Full timeRegister arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate...
-
Bilingual Guest Experience Centre Consultant
2 weeks ago
Greater Toronto Area, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...
-
Guest Services Representative
4 weeks ago
Greater Sudbury, Canada Gateway Casinos and Entertainment Limited Full time**Job Type: Part-Time** **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key Responsibilities** - Meet, greet and...
-
Guest Services Representative
2 weeks ago
Greater Sudbury, Canada Gateway Casinos Full time**Job Type: Part-Time** **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key Responsibilities** - Meet, greet and assist...
-
Supervisor, Guest Services
1 week ago
Greater Sudbury, Canada New Sudbury Centre - Primaris REIT Full timeReporting to the Marketing Manager, the Supervisor, Guest Services will coordinate the delivery of outstanding customer service to all patrons and tenants of the property. This position is a multifaceted role which requires interaction with customers and tenants as well as coaching and supervising staff. This position is also responsible for administering...
-
Supervisor, Guest Services
2 weeks ago
Greater Sudbury, Canada New Sudbury Centre - Primaris REIT Full timeReporting to the Marketing Manager, the Supervisor, Guest Services will coordinate the delivery of outstanding customer service to all patrons and tenants of the property. This position is a multifaceted role which requires interaction with customers and tenants as well as coaching and supervising staff. This position is also responsible for administering...