Customer Service Expert for Amani Ventures

5 days ago


Abbotsford, British Columbia, Canada Amani Ventures Full time

About Us

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Amani Ventures is a dynamic organization seeking an exceptional customer service representative to join our team.

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Job Summary

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We are looking for a skilled and enthusiastic customer service professional to provide top-notch support to our clients. As a customer service expert, you will be responsible for ensuring seamless communication with customers, addressing their inquiries, and resolving issues in a timely and efficient manner.

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Key Responsibilities

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  • Client Support">

You will be the primary point of contact for our clients, providing assistance with various queries and concerns.

">Issue Resolution">

You will investigate and resolve customer complaints in a fair and timely manner.

">Communication">

You will maintain open and effective communication with customers through multiple channels, including phone, email, and in-person interactions.

">Team Collaboration">

You will work closely with our team to ensure seamless execution of customer service tasks and goals.

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Requirements

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To succeed in this role, you must possess excellent communication and interpersonal skills, a strong customer focus, and the ability to work in a fast-paced environment.

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Desirable Skills

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  • Customer Service Experience">

Prior experience in customer-facing roles is highly desirable.

">Language Skills">

Fluency in English is required.

">Education">

A secondary (high) school graduation certificate is mandatory.

">Work Environment">

You must be able to work in a fast-paced environment with tight deadlines.

">Physical Demands">

You must be able to multitask and perform general office duties.

">Personal Qualities">

You must possess a client-focused attitude, excellent oral and written communication skills, and the ability to work as part of a team.

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What We Offer

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We offer a competitive salary of $40,000 - $60,000 per year, depending on experience, as well as opportunities for growth and development within our organization.

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How to Apply

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If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, please submit your application to join our team at Amani Ventures.



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