Agriculture Technical Specialist
4 weeks ago
We are seeking a highly motivated and results-driven Agricultural Solutions Advisor to join our team. As a key member of our sales team, you will be responsible for conducting outbound agri-business planning sessions with Canadian growers, providing technical agronomic support, and building trusted relationships with customers.
Key Responsibilities:- Conduct outbound agri-business planning sessions with Canadian growers to uncover needs and demonstrate agronomic solutions.
- Provide inbound technical agronomic support to growers, retailers, and business representatives.
- Assume full ownership of incoming client calls to ensure customer satisfaction and a consistent positive customer experience.
- Develop a thorough knowledge of our client's products, tools, and services to best support customer requests and needs.
- Capture key discussion points from conversations with customers and clients in a call record for metrics, future relationship opportunities, and market intel.
- Results-driven, highly organized, and detail-oriented.
- Ability to create and communicate value to current and potential customers in English and French.
- Ability to think independently, problem solve, handle objections, and manage expectations.
- Ability to work in a team environment.
- Ability to employ active listening, proactively uncover needs, and provide valuable solutions to build lasting rapport and relationships.
- An optimistic outlook and an openness to constructive feedback.
- A willingness to learn and have an active awareness of current industry topics affecting Canadian agriculture.
- Exceptional customer service over phone and email.
Requirements include a university degree or diploma in Agriculture or other science-related disciplines, minimum of 1-year customer service experience, proficiency in MS Office Products, and previous experience in sales is preferred.
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Agriculture Technical Specialist
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