Technical Support Specialist

2 weeks ago

Mississauga, Ontario, Canada ORBIT EXPRESS INC Full time
Job Summary

ORBIT EXPRESS INC is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems and networks.

Key Responsibilities
  • Provide technical support to users via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems and networks
  • Install, configure, and maintain computer systems and networks
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other technical teams to resolve complex technical issues
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems and networks
  • Excellent communication and problem-solving skills
Work Environment

The Technical Support Specialist will work in a fast-paced environment with a team of technical professionals. The ideal candidate will be able to work under pressure and prioritize tasks effectively.

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