Technical Support Specialist

3 weeks ago


Mississauga, Ontario, Canada TULIP E-COMMERCE AND LOGISTICS Full time

Job Title: Technical Support Specialist

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at TULIP E-COMMERCE AND LOGISTICS. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and resolving technical issues in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Diagnose and resolve technical issues with computer systems and networks
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Participate in ongoing training and professional development to stay up-to-date with the latest technologies

Requirements:

  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems and networks
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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