Agricultural Consultant
2 days ago
About Kenna
Kenna is a leading agricultural solutions provider specializing in innovative products and services for growers in Canada.
We are seeking a highly motivated and results-driven Agriculture Technical Advisor to join our team.
Key Responsibilities:
- Conduct agri-business planning sessions with Canadian growers over the phone, uncovering needs and providing tailored agronomic solutions.
- Manage transactional information from opportunity to demand generation and coordinate field representative involvement when required.
- Provide technical agronomic support to growers, retailers, and business representatives while building trusted relationships.
- Assume ownership of incoming client calls, ensuring customer satisfaction and a positive experience.
- Develop knowledge of client products, tools, and services to best support customer requests and needs.
- Capture key discussion points from conversations with customers and clients in call records used for metrics, future opportunities, and market intelligence.
Requirements:
- Results-driven, organized, and detail-oriented individual with excellent communication skills.
- Ability to think independently, problem-solve, handle objections, and manage expectations.
- Experience working in a team environment and employing active listening skills to build lasting rapport and relationships.
- An optimistic outlook and openness to constructive feedback, with a willingness to learn and stay current on industry topics affecting Canadian agriculture.
- Exceptional customer service skills, particularly in phone and email communication.
Education and Experience:
- University degree or diploma in Agriculture or science-related disciplines.
- Minimum 1-year customer service experience, preferably in sales.
- Proficiency in MS Office Products.
Compensation:
The estimated salary range for this position is $55,000 - $70,000 per year, depending on qualifications and experience.
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